FAQs

CONTACT US

If you are in the U.S. and Canada, operators are available Mon-Fri 8:00 a.m. to 9:00 p.m. ET and Sat 9:00 a.m. to 7:00 p.m. ET. To purchase single copies of the magazines, slipcases, mapcases, and other products, please call +1-800-777-2800 or +1-515-237-3673 (Outside U.S. & Canada).  You can also reach us by email at natgeosinglecopy@cdsfulfillment.com.

To place an order for an older issue or larger quantities of our magazines, please call our order line at +1 (800) 777-2800.

ORDERING INFORMATION

Availability

We do our best to ensure that all of the products we feature on our website are in stock at our warehouse, ready to ship to you. However, there are instances beyond our control that may prevent us from having a product in stock.

If you have specific questions about availability, please contact us directly.

Your Shopping Cart

When you're ready to purchase an issue, simply click on the Add to Shopping Cart button, and that magazine will be placed in your shopping cart.

Please note, however, that if you leave our site without completing your order, any items in your shopping cart will be deleted.

Promotion Codes

We occasionally offer additional discounts through promotion codes found in selected mailings or emails. To take advantage of such an offer, enter the promotion code at checkout where prompted and click Submit. After the screen refreshes, check the order total, enter your credit card information, and click Order Now.

PAYMENT INFORMATION

Methods of Payment

We accept Visa, MasterCard, and American Express credit cards.

Tax

Sales tax required in select states and will be added to your order at checkout if applicable.

SHIPPING INFORMATION

Regular Shipping charges

All pricing on our website includes shipping with the U.S. Additional shipping to Canada will be added at checkout.

When Your Order Will Arrive

Please allow 2-4 weeks for orders shipping to the United States.

For orders outside of the United States, please allow 6-8 weeks.

Order Tracking

We're sorry, but we cannot trace orders once it leaves our warehouse. If you have questions about a missing shipment, please contact customer service.

INTERNATIONAL ORDERS

Orders outside the U.S. and Canada, click here. If you wish to place an order by phone, you can find a listing of international offices by clicking here. When placing an order by phone, surface mail will be used for delivery to foreign orders. We're sorry, but we cannot trace your order once it leaves our warehouse. All charges will be made to your credit card in U.S. dollars.

PRIVACY POLICY

Please refer to our complete privacy policy .

All prices include shipping within the U.S. For Canada, if applicable, shipping will be added at checkout. All other International orders ship at a flat rate. Only National Geographic Magazine’s individual issues are available for shipping outside of the U.S. and Canada. For shipments outside the U.S. or Canada click here or call +1 515-237-3673 to place orders. To place an order for older issues or larger quantities of our magazines, please call our order line at 1-800-777-2800.